9

The WordPress maintenance team is headed by our very own Ben Waters.

Ben comes with over 25 years of tech, management and marketing experience.

Ben is highly customer focused and runs a tight ship. He is also a great communicator who loves to have a chat to see where you’re at and if there is anything he can help you with.

Let us maintain your website so you can focus on running your business.

Keep your site current and functional without breaking the bank. We offer great, cost effective maintenance options.

 

Wordpress Website Maintenance

  • No contracts, with monthly payments.
  • No setup fees.
  • Australian-based servers for information security.
  • Business hours phone-based support from our team of specialists.
  • 24/7 website monitoring.
  • Daily website backup to multiple secure locations.
  • Updating of core WordPress software and plugins.
  • Management of all domains, including mailbox changes & database modifications.
  • Daily antivirus security scans.
  • Google Webmaster Tools (GWT) monitoring.
  • Advanced Google Analytics program, including support.
  • Brand reputation & blacklist monitoring.
  • Denial of Service (DDoS) protection.
  • Hacking support.

We Roll Up Our Sleeves & Get Dirty

Input from the right partners online can help drive your business performance to the next level.

We provide guidance and support to help you build a profitable business through:

Website Builds

Action planning

Business strategy

Sales

Marketing

Digital Solutions

Website Maintenance Benefits

Learn and thrive with us! We love partnering with our clients to build successful,
Rewarding and profitable businesses.

1.

Security Updates

Regular updates of security measures and scanning for any breaches

2.

Website Speed Monitoring

Performance optimisation and monitoring

3.

Daily Website Backups

Multiple copies of your website spread across different locations

4.

Website Uptime Monitoring

24-hour monitoring. We are alerted immediately if there is any problem so we can fix it fast.

5.

Website Software Updates

WordPress plugin updates and Joomla extension updates. Fixes bugs & adds functionality

6.

Broken Link Scanning

Scanning and repairing of the hundreds of links in and out of your website.

7.

Google SEO Rankings

Helping you get found at the top of Google by providing reports on your top ranking search terms.

8.

Website Support

Find a typo or add a new product? Someone on hand to add, change & tweak parts of your website.

9.

Google Analyitcs

Audience & website visitor analytics. Tracking of phone calls & messages. Goal reporting.

10.

Maintenance Reports

Receive simple, yet detailed report on EVERYTHING we do for you throughout the month

Client Success Stories

Satisfied Website Clients Across Australia

Website Maintenance Price Guides

We only want the best for your business. Having a secure website that is a lead gen machine could be one of your best business investment decisions yet.

Join Happy Customers Australia Wide

Ashley Loves Her 47% Increase in Sales

An Entrepreneur Helping Her Customers Flourish – Port Macquarie

I cannot thank Ben and Sam enough for their professionalism, support and knowledge in creating a new website for our florist. From the word go, Ben and Sam had a highly motivated and positive approach to building a website that suited our needs, was in our own style, functional and easy to use and up to date with the latest technological advances.

Their genuine interest and expertise in growing our business has been proven in the first week of launching our new site with a 47% increase of web sales already! Their friendly, personal service and easy ‘how to’ instructions have made the whole process a breeze.

I am very much looking forward to seeing my business grow in the near future. Ashley Sargeson, Touchwood Flowers Port Macquarie

Frequently Asked Website Maintenance Questions

& Really Good Answers!

Where are you located?

We are located in two locations – Port Macquarie & Surfers Paradise – where it’s always just another day in paradise!!

Do you offer 24 hour support?

No, we do not offer 24 hour support. Our hours are 9am – 5pm AEDST Monday – Friday. If you need a specialised service agreement that falls outside these hours, we are happy to supply you with a quote.

How does your process work?

We have a structured, no B.S approach to everything we do.

  • First, sign up for one of our affordable website maintenance packages
  • We send you a website maintenance survey to find out everything you need + explore the level of service you require
  • We schedule a strategy call with your decision makers to get the best bang for buck.
  • You approve the quote, sign contract and pay for your first month’s website maintenance up front.
  • We get to work and log details of everything we do
  • We send you out monthly reports of everything we do
Do you do Google SEO?

We sure do! Take a look at our SEO packages.

Do I need to have a contract?

No, unless you have a service agreement, no, you will not require a contract. We don’t keep you hostage and actually find it works better for all involved because it keeps us on our toes to keep you happy!

Do you guarantee my site won’t get hacked or go down?

This is a tricky question. The general nature of the internet and the many factors that are influenced outside our control prevents us from offering such guarantees that your website won’t get hacked or ever go down. Even Google and Facebook have been known to go down.

We do however take every step reasonable to secure your website and reduce the risk of hacking. We constantly monitor your website for security issues. If your website is hacked or becomes corrupted, we can restore from a clean backup.

Some of our website owners need additional levels of security like a Succuri Firewall or multiple servers to balance out such threats and it all comes down to your budget and online requirements. Please ask us if you have any questions on any of this.

Do you provide website hosting?

Yes, we have our own private (and fast) servers in Sydney & Brisbane and can happily provide you a quote when you become a paying client of ours.

Let’s Chat

We’re ready to help take your business to the next level.

Get your fingers going and send us a message – we’ll be in touch with you quick smart to talk about what’s on your mind.

We love to answer your questions, hear your success stories and brainstorm your ideas!

Let’s build your business!

 

Call Us Today: 0418 662 279
Port Macquarie Web Design eBook

Make Your Own Boring B2B
Website Into a Lead Gen Dream

eBook for turning website visitors into conversations

Download eBook

Call Now Button